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How to Decide Between Digital and VoIP Phone Systems

March 5th, 2013 by admin

Technology has played a huge role in determining how organizations shape their infrastructure. When it comes to communications, you have a choice between digital and VoIP business telephone systems depending on whether you plan to establish a remote office or not. Some businesses keep it simple and operate out of their single, physical location. Being in multiple locations has its benefits, and is enhanced by utilizing the Internet for communications.

A VoIP system is the best option if you can or plan to expand to multiple locations. You can communicate with remote offices using traditional Ethernet data networks, which are ideal for transmitting voice traffic. Remote offices and employees working from home are easily linked using VoIP. In some cases, it can be set up in a remote center as part of a hosted service. On the other hand, digital phone systems are suitable for low-cost in-house installations while the hardware can be integrated with a current phone system.

Does VoIP Really Increase Hardware Demand?

Many organizations believe that a VoIP system requires the most sophisticated and modern phones to be of any use. This is not the case. The most high-tech phones may be tempting, but if your company doesn’t need all the hyper-modernized wizardry, then you are just adding unnecessary costs to the expense. A hardware-based SIP phone, for example, looks very similar to a traditional office phone. While you can operate it the same way, it connects directly to the data network so is compatible with your VoIP system.

Does Digital Still Mean Cost Savings?

In the long run, saving on money means using what works best for your organization. If you are operating out of a single office, then VoIP will not necessarily mean cost savings. You might not need everything that comes with it. For one thing, a license is not required for each digital phone system user, a drawback of VoIP systems for business especially if the provider offers high licensing fees or additional ones for different features.

Functions like programmability, auto dialing, and a variety of call handling features come in the best of digital business phones. Some of these include the Norstar M7310 that has a traditional-looking handset and cord but comes with advanced phone features. Similar products are the M7208, T7208, T7316E, or Avaya 1400. All are digital phones with a range of features suitable for use in the office.

Being Economical with VoIP

Even a VoIP system can be economical with highly recommended phones such as the Allworx 9202, a compact phone with Power over Ethernet and a status indicator. The small phone has a familiar appearance and provides the features necessary for managing calls. For a more sophisticated yet cost-effective approach, consider the Norstar I2004 complete with voice-activated dialling, multi-line display, and support for corporate and personal directory services. The Norstar I2002 is also well-suited for enterprise applications.

Regardless of whether you choose a digital or VoIP system, Business Phones Direct offers a wide variety of phones to help meet your needs. Professional expertise is on hand to advise your enterprise on which ones will run the most efficiently at the best price.

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