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Is Your Business VoIP System HIPAA Compliant?

October 8th, 2013 by admin

The Health Insurance Portability and Accountability Act (HIPAA) sets the privacy standards and expectations that the healthcare industry must meet to ensure they’re protecting sensitive data, but did you know that these HIPAA rules apply to many business phone systems as well? While balancing a business...
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Posted in: Services, Products,

Security Risks to Consider When Setting up VoIP

September 6th, 2013 by admin

Enterprises have spent much time and money on integrating VoIP with their networks. One of the most often neglected aspects of this transition is security. Many IT leaders believe existing security protocols are enough, however, they are not. With VoIP, there are new ways to infiltrate the network. This...
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Posted in: Products,

It's Time to Get Familiar with Hosted PBX

August 9th, 2013 by admin

Before hosted services became popular, businesses traditionally maintained all of their equipment and platforms in house.  Traditional PBX consisted of a physical product at the enterprise’s location. With a hosted PBX, you do not have the underlying infrastructure within physical reach. It is provisioned...
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Posted in: Products,

Why Is It Important to Schedule a Phone System Check Up or Routine Maintenance?

June 25th, 2013 by admin

Routine maintenance should be a part of every business’ plan. It is performed on everything from humans to cars; doctor visits and car inspections have a purpose. Check ups on phone systems similarly provide insight into how everything is working, if any maintenance is needed, or whether any upgrades...
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Posted in: Services,

Progression of Phone Lines and Internet Access

June 10th, 2013 by admin

Although they have gone through a number of iterations, phone line and Internet access technologies have been integrated for some time. Efficiency, low downtime, and affordability are the main traits of the ideal system. While TelePacific is offering innovative solutions for reliable communications and...
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Posted in: Information,

How the "End of Life" for Nortel is Going to Affect Your Telecom Expense

May 10th, 2013 by admin

In June 2009, Nortel announced it would cease operations. Recently, Avaya announced the “End of Life” for enterprise communications equipment it purchased after Nortel went bankrupt. The repercussions may be severe on telecom expenses. Product offerings have reflected updates in technology and features,...
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Posted in: Products,

How Redundancy Works

March 6th, 2013 by admin

The rapid development of phone and communication systems over the years has likely been addressed by your enterprise. Is an old-fashioned analog system just fine or does a SIP phone system spur productivity? What it really comes down to is reliability. Being connected to the Internet has some drawbacks,...
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Posted in: Information,

How to Decide Between Digital and VoIP Phone Systems

March 5th, 2013 by admin

Technology has played a huge role in determining how organizations shape their infrastructure. When it comes to communications, you have a choice between digital and VoIP business telephone systems depending on whether you plan to establish a remote office or not. Some businesses keep it simple and operate...
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Posted in: Information,